Terms & Conditions
Terms of Service
Our inventory changes from day to day. Therefore, some of the items featured on our website may not always be in stock. Please be assured that in most cases out of stock items are replenished within 1-2 weeks. However, there are some rare occasions where due to unforeseen circumstances the B/O may take up to 4-6 weeks or more.
All orders are charged in full upon submitting/placing the order online and before the order is shipped/picked up for phone orders. Items on back Order/Out of stock are charged as well and placed on the Priority List pending stock availability. Paid orders will be shipped prior to any unpaid orders.
ORDER CHANGE DISCLAIMER
All orders are charged in full upon submitting/placing the order online and therefore cannot not be changed as we cannot edit the $amount submitted to the processor. We can edit the color/size if the order has not been shipped. Cut off time for orders is 10AM PST Mon-Fri. All in-stock orders are shipped same day unless received after 10AM PST, in this case they will ship the next business day. (Closed weekends and Holidays)
We strive to ship order within 1 business day, however due to unforeseen circumstances the order may be shipped later, in addition delivery dates are not guaranteed. Please be aware that all orders over $150 can and may be shipped signature required (at shipper discretion). If you do not want your order to be shipped with a signature required, please add a note in the comment section. As well we’d like to inform you that Insta Slim/InstantFigure/Prodogg is not responsible for lost packages if shipped without a signature required per your request
Our listed prices are subject to change. You will be notified if the price is different than what is currently published. If unable to contact you your order will be cancelled after 5 days if no response or order inquiry on your part.
All our merchandise can be returned for exchange, refund or merchandise credit within our 30-day money back guarantee, as long as it is in as received condition. See return for more details. All returns are subject to a restocking fee of $9.95. Returns that are damaged (example tags removed, torn, snagged etc.), appear to be worn, soiled, bad odor or with deodorant stains will not be accepted.
Please be sure to request delivery / tracking information, INSTA SLIM/InstantFigure/Prodogg is not responsible for lost packages.
Refunds will be issued in the same form as the original payment. Shipping and handling charges are non-refundable. Orders paid via check or money order will receive a refund check. Please allow 1-2 billing cycles for credit card refunds to appear on your statement.
You must enter the promotion code at checkout. Offer cannot be applied to gift certificates, previous or pending purchases. No price adjustments on previous purchases. Cannot be combined with any other offers. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of discount and to modify or cancel this promotion due to system error or unforeseen problems. Only one promotion code per order. All orders with Free Shipping will incur a restocking fee of $9.95, no exceptions.
NOTE FOR RETURNS
All returns are subject to a restocking fee of up to $9.95 unless the item is defective or damaged. All items are inspected prior to shipping and upon receipt of return. No refunds for returns received past 30-days from delivery date.
Please consult the size chart to assist you in selecting the right size for you. If you are “between sizes” we recommend that you order the bigger size since it is easier to “take in” than to “let out”. The size chart is to be used as a guide only, we cannot guarantee size will fit.
Please be advised that colors may differ from time to time due to the dye lots, and some colors seen on screen may differ from actual merchandise.
MINIMUM ADVERTISED PRICE (MAP)
To maintain a selling program that is safe for buyers and fair for sellers of both products and services. Insta Slim / InstantFigure / Prodogg Prohibits the sale and underpricing of its products on any shopping site, such as Amazon and eBay without authorization. Failure to comply with the terms of this policy can result in cancellation of account and/or the removal of selling privileges on such sites.