ProDogg is committed to bringing you the most value for your money. If for any reason you need to return or exchange your purchase please fill out and return your packing slip to the address listed below. We can exchange or refund your purchase as long as it is returned Refund within 30 days of receipt in new/unused condition (shipping/handling non-refundable). Please allow 1-2 weeks for processing.
Refunds will be issued in the same form as the original payment. Shipping and handling charges are non-refundable. Please allow 1-2 billing cycles for credit card refunds to appear on your statement.
If you would like to exchange your purchase please indicate the new item you would like in the space provided on the packing slip (may also use this page, be sure to include the name/address of person ordered by).
Caution: Returns that are damaged (example tags removed, torn, snagged etc.), appear to be worn, soiled or any type of stains will not be accepted.
( ) Exchange for: _______________________________________________
( ) Refund (I understand that S/H and processing is not refundable).
A restocking fee of $9.95 will be deducted from refund amount on all returns.
Reason for Return: () Too Small () Too Big () Wrong Color () Not what I Ordered
( ) Not what I Expected, Other, Please specify below: ____________________________________________
Important Note: Please be sure to request delivery / tracking information, ProDogg is not responsible for lost packages
17831 Sky Park Circle, Suite C, Irvine, CA 92614
If you have any further questions, please contact customer service
Email: [email protected]
Business Hours: Monday to Friday 8:30AM to 5:00 PM PST. Closed weekends and major Holidays